What happens when the free session budget runs out? ToRun Team · I've been using ToRun on the free tier for a few days and I'm still wrapping my head around how the budget works. From what I can tell, there's a "session budget" that refills through the day, but I'm…

How to read your per-call billing ledger ToRun Team · Every AI call on ToRun writes exactly one billing record at the moment the call executes. The price snapshot is frozen at that instant, so your ledger stays verifiable even after providers change thei…

What is the difference between the wallet and a subscription plan? ToRun Team · I have been using ToRun for a couple of weeks and I am still confused about how the billing actually works. There seem to be two separate things: a wallet and a subscription. I added some funds to my…

Why did my image or video generation fail? ToRun Team · I've been trying to generate images and a short video clip through ToRun for the past hour and keep hitting failures. The requests seem to go through — I see a spinner for a while — but then they eith…

Knowledge Bases and RAG: Ground Your AI Answers in Your Own Documents ToRun Team · What is a knowledge base? A knowledge base is a collection of your own documents — PDFs, markdown files, text notes, web pages — that ToRun indexes and searches at query time. When you attach a knowle…

How usage-based billing works: one record, one frozen snapshot, full audit trail ToRun Team · Every AI call writes exactly one billing record When you send a message, generate an image, or run a workflow step, ToRun executes a single model call and immediately writes one billing record. That r…

What does ToRun remember about me, and how do I control it? ToRun Team · I have been using ToRun for a few weeks and I have noticed that it occasionally refers back to things I mentioned in earlier conversations — my preferred coding language, a project name I dropped once…

How do I use my own provider API key (BYOK) in ToRun? ToRun Team · I have an OpenAI API key from my own account and I would like to route my requests through it instead of through ToRun's default billing. I know ToRun supports BYOK but I am not sure exactly how to se…

How capability routing picks a model for your request ToRun Team · How capability routing picks a model for your request ToRun does not assign you a single model. Every request goes through a routing pipeline that matches what your task actually needs to the best ava…

How to generate images, video, and music on ToRun ToRun Team · Generating images, video, and music on ToRun ToRun treats image, video, and audio generation as first-class modes — they run through the same capability-routing and billing system as text chat. Here i…