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Odgovor na zahtjev za povrat novca

Ulaz
Poruka kupca
Hi, the jacket I ordered arrived with a broken zipper. I want my money back.
Vaša odluka i pravila
approve: full refund within 5 business days once we receive the item; prepaid return label
Vaša tvrtka
Nord Outdoor
Primjer rezultata Izrađeno 27 listopada 2026

Hi [Customer Name], We’re sorry your jacket arrived with a broken zipper. We’ve approved your request for a full refund. The refund will be issued within 5 business days after we receive the returned jacket. 1. Download and print the prepaid return label: [return label/link]. 2. Pack the jacket securely and drop it off with [carrier] within [return window]. 3. Once the return reaches us, we’ll process your full refund to your original payment method within 5 business days. Best, Nord Outdoor Customer Support

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