Your venue's own team can now learn the ToRun venue panel without waiting for a trainer. Short narrated training videos sit on the panel's screens behind the How it works button, and a new setup guide on torun.ai puts the same videos next to each step, with examples for your kind of venue. If your team still gets stuck, we help.
Learn each screen where you use it
In the venue panel, the How it works button now sits on the screens your team works with, such as documents, your website, opening hours, QR points and screens, the demand report, visitor reports, staff, the allowance and the subscription. It opens a short training video about the task on that screen, with captions and chapters. Each video takes one task at a time and calls every button by the name the panel gives it. The videos are narrated in English and Turkish, and in other languages the English video plays.
The steps, one video each
The guide follows, in order, the steps a venue's team takes to set up its AI assistant, with the training video for each step beside it:
- Sign in and find your way around
- Upload what visitors ask about
- Let it read your website every night
- Put a code where people ask
- Ask it yourself first
- See what visitors ask, and close the gaps
- Let faults reach your team
- Bring in your team
- Every visitor, in their own language
- Keep an eye on the allowance
Every step says what to do and names the buttons the way the panel names them, so the guide, the video and your screen all match.
A guide for your kind of venue
The steps are the same everywhere; what changes is your own material. That is why each kind of venue has its own guide: shopping malls, exhibitions and congresses, hotels and resorts, airports and transport hubs, hospitals, campuses, municipal and public buildings, and museums and attractions. A type's guide fills the steps with examples from that kind of venue: what to upload, where to put the codes, what visitors ask most, what tends to go unanswered and which team receives the fault reports. On every page, a video shows its cover and plays only when you press it.
Start setting up
Open the setup guide and start with the step you need, or go straight to the guide for hotels and resorts. To see what the AI assistant does for visitors, read about ToRun for venues. You can follow every change in the changelog.