Venue panel training 5: test the assistant and tune it

Before guests do, test the assistant yourself. Press Try the assistant on the Content tab, and your venue's page opens, exactly as a guest sees it after scanning a code.

Ask what guests really ask: opening hours, the Wi-Fi, the way to the spa. Each answer should match your documents. If something isn't in your documents, the assistant says so, instead of guessing. That's your cue to add it on the Content tab.

Every test question lands in the Demand report. Under All questions, open a row to see the answer, and the documents it came from. A wrong answer usually means a wrong or old document, so fix that document.

To change how it talks, not what it knows, open Brand settings, Assistant instructions. Write its tone and its priorities here, for example: be formal and brief. Facts like opening hours or prices never go here; they belong in your documents.

Quick questions are the buttons on a guest's first screen. Add the questions your guests ask most, and the preview shows exactly what they'll see. And if it ever answers wrongly or inappropriately, a venue manager can press Stop the assistant, at the bottom of the Overview. Guests see a neutral message until it's switched back on. Venue panel training, from ToRun.