Your website already answers most of what visitors ask, somewhere on it: delivery times, return terms, what a plan includes, which documents an application needs. The ToRun AI assistant adds a help button to the corner of your site, so visitors can ask in their own words and get the answer from your own pages and documents.
Who it suits
- Online shops. Shipping, returns, sizes and product details.
- Software and SaaS. Plans, features and how-to questions.
- Company websites. Services, branches and contact channels.
- Municipalities. Which service is where, the documents it needs and opening hours.
- Banks. Product terms, application documents, branches and ATMs.
How setup works
- Your content. In the venue panel, add your pages and documents under Content; PDF, Word, Excel and PowerPoint files all work. When something changes, you update it there.
- Your website. Under Brand settings, the Show on your website card lists the addresses allowed to show the assistant. Browsers refuse to show it on any other site.
- One line of code. The same card gives you the line to paste into your site's page template, for example:
<script src="https://yourcompany.torun.ai/q/embed/v1.js" data-code="ABCDEFGH12" data-label="Help" async></script>
You choose the button's colour, the side of the screen it sits on, its word, the language it opens in and a light or dark theme. You can also leave out the button and open the assistant from a link of your own.
What visitors get
- Answers from your material. The assistant does not search the internet or stray from your topic. When something is not in your material, it says so instead of guessing, and the question goes to the Asked but not found list, which shows what your site is missing.
- Their own language. A visitor who writes in Turkish, English, Arabic, Russian, German, Chinese or another language gets the answer in that language. Visitors can also ask by voice.
- No personal data collected. The assistant asks for no name, phone number or e-mail address. If a visitor types a phone number, e-mail address, ID number, IBAN or card number anyway, it is masked before the question is saved. The button's script sets no cookies.
On the panel, you see each question with the answer it got and the documents that answer came from, and the report shows which questions came from your website.
Try it on torun.ai
The Ask the AI assistant button in the corner of every torun.ai page runs on this assistant and answers from torun.ai's own pages. Open it and ask something about ToRun. To put the same button on your website, see the venue pages or contact us.