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고객 페르소나

입력
제품 / 서비스
a smart water bottle
예시 결과 27 10월 2026에 생성됨

Persona 1: Maya Chen — Corporate Wellness Manager

Demographics

  • Age: 32–45
  • Location: Major cities in North America and Europe
  • Education: Bachelor’s or master’s degree
  • Company size: 500–5,000 employees
  • Income: $80K–$130K
  • Tech-comfortable, health-conscious, responsible for employee engagement and wellness budgets

Jobs-to-be-Done

  • Increase participation in corporate wellness programs
  • Encourage employees to build healthier hydration habits
  • Track program adoption and engagement through a SaaS dashboard
  • Demonstrate measurable ROI to HR leadership
  • Reduce manual administration of wellness initiatives

Top 3 Pains

  1. Employees lose interest in wellness programs after the initial launch.
  2. Existing wellness tools provide limited engagement and unclear ROI.
  3. Managing devices, users, reminders, and reporting across teams is time-consuming.

Top 3 Objections

  1. “Will employees actually use the bottle after the first few weeks?”
  2. “How will you protect employee health and usage data?”
  3. “Is the subscription cost justified compared with regular branded bottles?”

Where They Hang Out

  • LinkedIn
  • HR and employee-experience newsletters
  • SHRM communities and events
  • Corporate wellness webinars
  • Slack communities for People Ops and HR leaders
  • Industry podcasts focused on workplace culture

Scroll-Stopping Message Hook “Your employees already carry water bottles—turn them into a wellness program you can actually measure.”


Persona 2: Jordan Reyes — Fitness Coach & Studio Owner

Demographics

  • Age: 27–40
  • Location: Urban and suburban markets
  • Education: Fitness certifications; often a bachelor’s degree
  • Business size: Solo coach or boutique studio with 5–20 employees
  • Income: $60K–$120K
  • Mobile-first, entrepreneurial, active on social media, focused on client retention

Jobs-to-be-Done

  • Help clients stay hydrated between training sessions
  • Monitor hydration habits through a coach-facing SaaS platform
  • Imp
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