Personal details a visitor types are masked before they are stored

If a visitor writes a phone number, e-mail address, national ID number, IBAN, card number or licence plate into the venue assistant, it is masked before anything is saved: in the question history, the not-found list, fault reports and notifications. Questions that carry such details are never answered from stored earlier answers. If the AI provider fails before answering, the question is asked once of another one, and the in-app assistant on the panel can now explain every venue screen.