第1步: 登入並熟悉面板
您的主管會透過電子郵件邀請您，您再透過連結自行設定密碼。面板開啟後顯示「概覽」，每項工作都有自己的分頁。您能修改什麼，取決於您的角色。
Venue panel training 1: first sign-in and a tour
Accept the invitation, choose your own password and find your way around the venue panel: the Overview, the tabs, what your role lets you change, and the How it works button.
此影片為英文。
第2步: 上傳訪客會問到的內容
助理只根據「內容」分頁中的文件回答：PDF、Word、Excel、PowerPoint、文字，甚至價目表的照片。為促銷設定最後一天，之後助理就不再引用它。
Venue panel training 2: documents, what your assistant knows
Upload your documents, write one right in the panel, edit it when something changes, give a campaign its end date, and remove what is out of date.
此影片為英文。
第3步: 讓它每晚讀取您的網站
在「來源」分頁填寫一次網站、網站地圖、新聞來源或活動行事曆。變更每晚同步，您也可以先逐筆核准。國定假日與特殊日子在「品牌設定」中設定。
Venue panel training 3: your website and special days
Let the assistant read your website every night, check changes before they are used, read again on demand, and add holidays and other special days.
此影片為英文。
第4步: 在有人提問的地方擺放QR碼
每個QR點就是一張印出的QR碼，因此助理知道訪客站在哪裡。把點放到樓層平面圖上，然後印出一種或兩種語言的設計海報，或在螢幕上顯示QR碼。
QR碼放在哪裡
Venue panel training 4: QR points and printed codes
Add a QR point, put it on the floor plan with its facing direction, print a designed poster in one or two languages, and show your codes on a lobby screen.
此影片為英文。
第5步: 先自己問問看
開啟您場所的頁面，問問訪客會問的問題。在「需求報表」中，每個回答都會顯示它來自哪些文件。助理的語氣與首頁的快速問題在「品牌設定」中設定。
Venue panel training 5: test the assistant and tune it
Ask your assistant what guests ask, see where each answer came from, set its tone and quick questions, and know how to stop it with Safe mode.
此影片為英文。
第6步: 看看訪客在問什麼，並補上缺口
「需求報表」會顯示問了什麼、在哪裡、何時、用什麼語言，而不識別任何人。「找過但未找到」就是您的待辦清單：補上缺少的地點或文件，然後再問一次。
Venue panel training 6: the demand report
See what guests ask, where, when and in which language, find what they could not find, and close those gaps; or get the report by e-mail every Monday.
此影片為英文。
第7步: 故障直達您的團隊
訪客在QR碼頁面或聊天中回報故障，不必留下姓名。主管會立即收到通知與電子郵件；先受理回報，再附上簡短備註標記為已解決。
Venue panel training 7: visitor reports
How a guest reports a fault without giving a name, how the report reaches your team at once, and how to acknowledge, resolve or dismiss it.
此影片為英文。
第8步: 邀請您的團隊
在「員工」分頁以電子郵件邀請同事，並為每人指派角色：「場所經理」、「內容編輯」或「檢視者」。沒有人能看到或輸入他人的密碼。
Venue panel training 8: staff and roles
Invite colleagues by e-mail, pick the right role, send a new password link, and change or remove access when someone's job changes.
此影片為英文。
第9步: 每位訪客，都用自己的語言
回答使用提問的語言。您可以選擇頁面開啟時的語言，一鍵翻譯地點與QR點的名稱，並印出雙語海報。
Venue panel training 9: languages
The assistant answers in the language of each question; set the visitor page's language, translate your names, and print posters in two languages.
此影片為英文。
第10步: 留意額度
「額度」分頁顯示本期已回答的問題數量與剩餘數量；只計算已回答的問題。您的方案及其限制在「訂閱」分頁中。
Venue panel training 10: allowance and subscription
Read the question allowance, what counts against it and its warning line, see where the questions come from, and find your plan and limits.
此影片為英文。