Tell the venue assistant about a fault in your own words

A visitor no longer needs the fault form. Writing "there is no paper in the restroom" in the chat now files a fault report through the same channel as the form, and the confirmation comes from the platform, not from the model. Directions route across up to two floor changes and name the nearest lift where the floor plan leaves a gap, and a gap in the venue's own material is said as a gap instead of being stated as a fact.